Thread 'Projects not retrieving new work'

Message boards : Questions and problems : Projects not retrieving new work
Message board moderation

To post messages, you must log in.

AuthorMessage
Desdra

Send message
Joined: 19 Oct 25
Posts: 2
Message 117116 - Posted: 19 Oct 2025, 16:08:14 UTC

v8.2.4(x64) Windows 11 Desktop

I have been unable to get work for the Rosetta project and Science United for months now. I have reset the projects, deleted them and re-added them to no avail. It will connect but won't retrieve any work. This is what Science United keeps sending me:

Greetings from Science United. Your computers haven't reported work in the last 7 days. For details, visit Science United.
Your computer 'Library' contacted us today.
Please check that the latest version of BOINC is installed, unsuspended, and attached to Science United. Get help here.
Thanks for participating in Science United.

I did everything they suggested. When I try to manually connect to Rosetta or Science United it connects and then suspends the connection.

One of the error messages in the log says that my preferences are set not to accept GPU tasks. I have set preferences to use the web preferences, not a local override file. When I look in the local file there is not option to allow GPU tasks.

10/19/2025 8:34:26 AM | Rosetta@home | Fetching scheduler list
10/19/2025 8:34:27 AM | Rosetta@home | Master file download succeeded
10/19/2025 8:34:32 AM | Rosetta@home | Sending scheduler request: To fetch work.
10/19/2025 8:34:32 AM | Rosetta@home | Requesting new tasks for CPU and NVIDIA GPU
10/19/2025 8:34:33 AM | Rosetta@home | Scheduler request completed: got 0 new tasks
10/19/2025 8:34:33 AM | Rosetta@home | Server error: feeder not running
10/19/2025 8:34:33 AM | Rosetta@home | Project requested delay of 3600 seconds
10/19/2025 8:34:38 AM | | Computing prefs: from https://scienceunited.org/ (last modified 03-May-2021 06:35:43)
10/19/2025 8:34:38 AM | | Computing prefs: computer location unspecified; using default
10/19/2025 8:34:38 AM | | Reading preferences override file
10/19/2025 8:34:38 AM | | Computing preferences:
10/19/2025 8:34:38 AM | | - When computer is in use
10/19/2025 8:34:38 AM | | - 'In use' means mouse/keyboard input in last 3.00 minutes
10/19/2025 8:34:38 AM | | - max CPUs used: 10
10/19/2025 8:34:38 AM | | - Use at most 100% of the CPU time
10/19/2025 8:34:38 AM | | - suspend if non-BOINC CPU load exceeds 25%
10/19/2025 8:34:38 AM | | - max memory usage: 7.87 GB
10/19/2025 8:34:38 AM | | - When computer is not in use
10/19/2025 8:34:38 AM | | - max CPUs used: 10
10/19/2025 8:34:38 AM | | - Use at most 100% of the CPU time
10/19/2025 8:34:38 AM | | - suspend if non-BOINC CPU load exceeds 25%
10/19/2025 8:34:38 AM | | - max memory usage: 14.16 GB
10/19/2025 8:34:38 AM | | - Suspend if running on batteries
10/19/2025 8:34:38 AM | | - Leave apps in memory if not running
10/19/2025 8:34:38 AM | | - Store at least 0.10 days of work
10/19/2025 8:34:38 AM | | - Store up to an additional 0.50 days of work
10/19/2025 8:34:38 AM | | - max disk usage: 744.75 GB
10/19/2025 8:34:38 AM | | - (to change preferences, visit a project web site or select 'Options / Computing preferences...' in the Manager)


10/18/2025 2:09:49 PM | World Community Grid | Sending scheduler request: To fetch work.
10/18/2025 2:09:49 PM | World Community Grid | Requesting new tasks for CPU
10/18/2025 2:09:51 PM | World Community Grid | Scheduler request completed: got 0 new tasks
10/18/2025 2:09:51 PM | World Community Grid | No tasks sent
10/18/2025 2:09:51 PM | World Community Grid | No tasks are available for Help Stop TB
10/18/2025 2:09:51 PM | World Community Grid | No tasks are available for Mapping Cancer Markers
10/18/2025 2:09:51 PM | World Community Grid | No tasks are available for OpenPandemics - COVID 19
10/18/2025 2:09:51 PM | World Community Grid | No tasks are available for OpenPandemics - COVID-19 - GPU
10/18/2025 2:09:51 PM | World Community Grid | No tasks are available for Smash Childhood Cancer
10/18/2025 2:09:51 PM | World Community Grid | Tasks for NVIDIA GPU are available, but your preferences are set to not accept them
10/18/2025 2:09:51 PM | World Community Grid | Tasks for AMD/ATI GPU are available, but your preferences are set to not accept them
10/18/2025 2:09:51 PM | World Community Grid | Tasks for Intel GPU are available, but your preferences are set to not accept them
10/18/2025 2:09:51 PM | World Community Grid | Project requested delay of 121 seconds
10/18/2025 2:34:04 PM | | Windows is suspending operations
10/18/2025 2:34:04 PM | | Suspending computation - requested by operating system
10/18/2025 2:34:04 PM | | Suspending network activity - requested by operating system
10/18/2025 8:09:46 PM | | Resuming after OS suspension
10/18/2025 8:09:46 PM | | Resuming computation
10/18/2025 8:09:46 PM | | Resuming network activity
10/18/2025 8:09:47 PM | | Contacting account manager at https://scienceunited.org/

I've been running BOINC since the Seti project started and I've never had any trouble. Any help is appreciated.
ID: 117116 · Report as offensive     Reply Quote
ProfileDave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 3035
United Kingdom
Message 117117 - Posted: 19 Oct 2025, 18:24:05 UTC

 10/19/2025 8:34:33 AM | Rosetta@home | Server error: feeder not running
If the feeder isn't running, the project won't be able to send you new tasks. That makes it a project issue, not yours.

Similarly, WCG has been down for quite a long time at the moment, though they may be getting closer to having work again. For that, see the thread on World community grid in the projects section fo these boards.
ID: 117117 · Report as offensive     Reply Quote
Grant (SSSF)

Send message
Joined: 7 Dec 24
Posts: 157
Message 117118 - Posted: 19 Oct 2025, 19:34:24 UTC - in response to Message 117117.  

In reply to Dave's message of 19 Oct 2025:
 10/19/2025 8:34:33 AM | Rosetta@home | Server error: feeder not running
If the feeder isn't running, the project won't be able to send you new tasks. That makes it a project issue, not yours.
Not in Rosetta@home's case.
It's an incorrect error message- the feedewr is running. However there are multiple issues with Rosetta, but since the project has pretty much been abandoned by those responsible for it, none of them have been addressed.

This one is actually a problem with IPv6. The fix is to disable IPv6, or to put an entry in your Hosts file to use IPv4 for Scheduler contact (and it may still be necessary to do the same for the download servers).
Rosetta@home | Server error: feeder not running 8/25/2025 6:07:39 AM |

Even then, the odds of getting work are slim to bugger all.
Until the last couple of days there was no work available for over 3 weeks. Prior to that, it was several days to a couple of weeks between work being released.
And when work is released the batches are so small that if you don't request it at just the right time (generally within 5 minutes of it being released), you won't get any as it will all be gone. And even in the extremely rare case of a large amount of work being released there are issues with the feeder and assimilators resulting in it being near impossible to actually get work allocated for download, regardless of how many millions of Tasks there may be waiting to be processed.


If Rosetta were a person it would be considered dead, with occasional post-mortem spasms.
Grant
Darwin NT.
ID: 117118 · Report as offensive     Reply Quote
Desdra

Send message
Joined: 19 Oct 25
Posts: 2
Message 117140 - Posted: 21 Oct 2025, 15:51:25 UTC - in response to Message 117118.  

Thank you for the comprehensive answer. Do I need to be on this forum to find out about abandoned projects? Just wondering where you got this info. I never get notifications in the BOINC manager that there are problems.
ID: 117140 · Report as offensive     Reply Quote
Dr Who Fan
Avatar

Send message
Joined: 10 May 07
Posts: 1676
United States
Message 117141 - Posted: 21 Oct 2025, 17:30:44 UTC - in response to Message 117140.  

Just wondering where you got this info. I never get notifications in the BOINC manager that there are problems.

You WON'T get any notifications in BOINC.
Follow along with the rest of us in the Rosetta forums... As said previously the communication from Rosetta team is next to nothing.

Problems and Technical Issues with Rosetta@home
ID: 117141 · Report as offensive     Reply Quote

Message boards : Questions and problems : Projects not retrieving new work

Copyright © 2025 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.