Thread 'BOINC is not running'

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hedera

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Message 66416 - Posted: 25 Dec 2015, 19:22:52 UTC

I've been running BOINC for years on my Windows 7 Pro 64 bit desktop. Currently I have BOINC 7.6.9 (X64) installed (user not service), and configured to suspend while I use the system. The suspend-while-in-use works fine, but from time to time I come back to the computer after some time away, and the BOINC screensaver says, "BOINC is not running." I've never seen any errors in the BOINC manager to explain this.

I checked the Event Viewer and came up with this error - but this is from September, there's apparently nothing there for today or even for December.

Log Name: Application
Source: Application Error
Date: 9/18/2015 11:09:39 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Karen-PC
Description:
Faulting application name: boincmgr.exe, version: 7.6.9.0, time stamp: 0x55df6686
Faulting module name: ntdll.dll, version: 6.1.7601.18939, time stamp: 0x55b02e88
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x10cc
Faulting application start time: 0x01d0f150773ed0c5
Faulting application path: C:\Program Files\BOINC\boincmgr.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6cefc2db-5e30-11e5-be5f-40167e730dda
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-09-18T18:09:39.000000000Z" />
<EventRecordID>44019</EventRecordID>
<Channel>Application</Channel>
<Computer>Karen-PC</Computer>
<Security />
</System>
<EventData>
<Data>boincmgr.exe</Data>
<Data>7.6.9.0</Data>
<Data>55df6686</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18939</Data>
<Data>55b02e88</Data>
<Data>c0000374</Data>
<Data>00000000000bffc2</Data>
<Data>10cc</Data>
<Data>01d0f150773ed0c5</Data>
<Data>C:\Program Files\BOINC\boincmgr.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>6cefc2db-5e30-11e5-be5f-40167e730dda</Data>
</EventData>
</Event>


I usually just restart the manager, and it doesn't seem to happen more than once a day, but I thought I'd check and see if this is a known bug or what. Any suggestions?

hedera
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How do you know the planet Mars is not carried around by an angel?
-- J. B. S. Haldane
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ProfileJord
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Message 66422 - Posted: 25 Dec 2015, 22:52:40 UTC

Please check in stderrdae.txt in the BOINC Data Directory if there's any mention of the client crashing. The data directory is default a hidden directory at C:\Programdata\BOINC\ so just enter its path into Windows Explorer and press Enter).
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hedera

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Message 66529 - Posted: 30 Dec 2015, 18:34:26 UTC - in response to Message 66422.  

Thanks for the suggestion, Jord, but I looked at that file and it had zero bytes. No content at all.

I'm thinking I need to install BOINC as a service?? I think we can still do that.

hedera
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How do you know the planet Mars is not carried around by an angel?
-- J. B. S. Haldane
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ProfileJord
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Message 66535 - Posted: 30 Dec 2015, 20:53:00 UTC - in response to Message 66529.  

Why would you need to do that? Or think you need to do that?
In the least update to the new 7.6.22 out now. It's got loads of bug fixes. https://boinc.berkeley.edu/download.php
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hedera

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Message 66617 - Posted: 5 Jan 2016, 19:26:45 UTC - in response to Message 66535.  

Certainly I can do that, downloading now. Thanks for the link.

hedera
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How do you know the planet Mars is not carried around by an angel?
-- J. B. S. Haldane
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hedera

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Message 66782 - Posted: 11 Jan 2016, 22:18:31 UTC - in response to Message 66535.  
Last modified: 11 Jan 2016, 22:23:23 UTC

Having installed v.7.6.22, I still find the "BOINC not running" message up, especially when I've been away from the box for awhile. Whatever this is, the upgrade didn't fix it. Any other ideas?

I just went to look at the logs. Stderrdae.txt is still empty. However,in the stdoutdae.txt file I see numerous examples of this project error:

10-Jan-2016 21:22:24 [rosetta@home] Task P64564_PF02325_1-175_cst_v02_t000__krypton_SAVE_ALL_OUT_03_09_323257_263_0 exited with zero status but no 'finished' file
10-Jan-2016 21:22:24 [rosetta@home] If this happens repeatedly you may need to reset the project.


Can this be causing BOINC to stop running? If so, what can I do about it? The messages in the current file go back to Dec. 7, but they are for different projects.

hedera
[email protected]
How do you know the planet Mars is not carried around by an angel?
-- J. B. S. Haldane
ID: 66782 · Report as offensive

Message boards : Questions and problems : BOINC is not running

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